If the reset button on water heater doesn’t click, there’s a problem! The reset button acts as a safety device – it cuts power from the heater when the water temperature is too high. So, if the water temperature is above 180°F, it will shut down power. The reset button is also called an ECO switch – Emergency Cut-Off. Otherwise, it is called a “high-limit safety thermostat switch.”
You can reactivate the reset button on your water heater after it shuts down power from the heater. All you need to do is press the button – if the water is not as hot, the heater will come back on. However, if the reset button on the water heater doesn’t click, this could indicate a problem with the thermostat.
You must be wondering how to fix this issue, right? Then keep reading! Here, we show you how to troubleshoot and fix your reset button. We will also show you why the reset button doesn’t click. Are you ready? Let’s dig in already
How to Troubleshoot and Fix the Reset Button
The reset button is located in the water heater’s control panel (or circuit breaker) – it is usually red. If the reset button of your water heater doesn’t click, several things may cause this. We strongly advise getting professional help due to the high risk involved – we’re talking high electricity volts! To ensure the reset button isn’t clicking, do the following.
Step 1: Disconnect the Water Heater
This is the first and most important step – disconnecting the water heater from its power source. Electricity is very dangerous! So, safety should always come first. You shouldn’t mess with a water heater when connected to electricity.
Most water heaters have a cable plugged into the wall – simply unscrew it from the wall. However, if you use a direct wired heater, go to the breaker box to turn it off. Also, ensure that your hands are dry before you start the process.
Step 2: Open the Water Heater
After disconnecting the water heater from its power source, the next step is opening it. You need a screwdriver to unscrew the plates – the one you use depends on the type of screw on the heater.
Look toward the bottom of the water heater, and you’ll see a metal cover plate. You should find the reset button here if your heater has only one cover plate. However, some heaters have a second cover plate at the top -you’ll have to open that too.
When you open the plate, gently place it on a dry surface. Also, when you open the plate, you’ll find an insulation pad – remove it with your hands and put it down. Voila! You have found the reset button.
Step 3: Inspect the Reset Button
If you have successfully opened the cover plate, well done! The next step is to locate the reset button at the center of the control panel. If you notice any liquid or moisture around the reset button, this could indicate a gas leak. Ensure that you get expert help to fix that first! The gas leak should take priority as it could be very dangerous.
To troubleshoot the reset button, press it firmly. This should be very easy to do! However, note that the button may be sticky if you haven’t tried resetting the button in a while. Push the button inward with your finger – keep it pressed against the button until you hear it click. If it still refuses to click or it pops back out, sadly, there is a problem. This problem could be from the wiring, controller, or thermostat.
Step 4: Reassemble the Water Heater
The next step is to reassemble the water heater. First, use your hands to put the insulation pad where you removed it. After that, pick up the cover plate and put it on the control panel’s door. Ensure that you carefully screw it back in place using a screwdriver.
After that, you can plug the cable back on and turn the power back – it depends on you! However, the next step we’ll discuss is very vital to fixing the reset button.
Step 5: Call a Plumbing Expert
The next step you should take after troubleshooting the reset button is simple – contact a plumbing expert! Want to know why? It’s because water heaters are powered by electricity.
You may have to disassemble some control panel parts to fix the reset button issues. We’re talking about over 230 volts here -yeah, it’s pretty serious! So, if you’re not experienced with electrical parts and wiring, it’s best to leave it alone. The good news? A professional can test and fix the reset button and any other related issues.
4 Reasons the Reset Button on Water Heater Doesn't Click
If the reset button on your water heater doesn’t click, there are several reasons why. Below are the most common causes of reset button faults; let’s dig in!
1. Faulty Reset Button
The first reason your reset button doesn’t click is the obvious culprit – the button is broken. If the button keeps tripping, you should consider replacing it. The reset button is usually on the upper thermostat, so you may only need to change that. Ensure that you call a professional for this.
2. Thermostat Issues
Also, a malfunctioning thermostat can cause a reset button not to click. There are two thermostats – the upper and lower thermostat. These two thermostats control the heating elements to ensure that only one stays on. So, where there is a problem, it may be stuck in one position – this causes the reset button to stop clicking. To fix this, call a professional for help.
3. Faulty Wiring
Your reset button may also refuse to click if the wiring is loose. This mostly happens when the heater isn’t properly installed. Apart from causing reset issues, this may be a safety issue, so check it immediately!
4. Worn-Out Breaker
If your breaker is faulty or worn out, it may cause your reset button to malfunction. Ensure that you call a plumber to test and fix it.
FAQs - People Also Ask
How do I know if my water heater needs a reset?
If water from your heater is dangerously hot, it needs a reset. The thermostat regulates the water’s heat levels. So if that doesn’t happen, you need to reset the heater.
How do I know if my water heater is working?
Your water heater should work fine if – the water temperature and pressure are optimal and consistent. Also, it’s okay if there are no suspicious sounds or smells.
Is it normal for my water heater to make a ticking sound?
Yes, it is normal for your water to make ticking sounds -the sound is from the pressure in the system’s plumbing.
Why won't my water heater’s reset button work?
If your reset button isn’t working, there could be four reasons: a broken button, faulty wiring, a bad thermostat, or a bad breaker. However, if the reset button on your water heater doesn’t click, get an expert to check it asap!
Hi everyone! My name is Jason, and I am the founder of HeaterWise.com. Having run my own business as a Heating Engineer for 21 years, I have picked up a few things along the way.
I wanted to create Heater Wise as a place where anyone could come, from far and wide, to find the information that they need.
I hope you will join us here at Heater Wise, to get started on your own journey, to expand your knowledge, and make the best heating choices for you and your family.
